We are still living through extraordinarily challenging times and it does not look like changing anytime soon. Some would say, dare we say it, “this is the new normal”. Everyone is affected, whether it be medically, emotionally, financially or all of these. For many, there are more questions than answers leaving most wondering what to do to keep their business healthy and customers loyal. The financial impacts on sectors and industries is impeding and changing the way custom

Photography has always been a hobby and when opportunity arises, I usually grab my trusty Nikon and head out looking for that elusive shot. However, my whole perspective and passion changed on my last birthday – enter drone photography! All of a sudden, views that were previously hidden from me, become possible. Things that I could never have seen using my hand-held Nikon were revealed in the drone view screen. Just compare the lateral and drone view of the Koru at Kelly’s

In today’s competitive business environment and volatile market conditions, sales organisations are under mounting pressure to attain revenue goals and sustain growth. Yet their average quota attainment rate is only 54% (1), and I would surmise the percentage has slipped even further in the aftermath of COVID-19. Meanwhile, B2B buying behaviours continue to shift as buyers become more empowered to make informed choices. 83% of B2B buyers expect companies to use new technologi

It has almost become cliché, “The world has changed…” Yes, we all know that, but for the revenue generating part of your business this is even more acute. If sales effectiveness measures the output per salesperson, ask 100 people why sales is ineffective and you get 100 different answers, even within one’s own organisation. If one was to search Google, the responses are as wide as they are varied: Ineffective content marketing Failure in incorporating sufficient social medi

Being an avid Amazon Kindle user, I love the fact that once I’ve finished yet another book, Amazon recommends books to me that are similar. Consider using Netflix where it knows what TV shows and movies you like. Use Spotify and it understands what your musical tastes are. Use Amazon again, and if you have a young child at home, it tells you that you probably need diapers and formula! And yet in our B2B world, we don't do that yet – despite buyers saying, “Show Me That You Kn

Do your salespeople enjoy internal meetings such as the mandatory weekly Monday morning sales meetings, or do they resent attending? How much do your internal meetings actually contribute to increased sales? #salesperformance #salesstrategy #salesmanagement #leadership #CRM #salesleadership #coaches #businessdevelopment #sales #bdm #salestraining #salestips #selling #salesmotivation #b2bsales #winning #prospecting #salestips #pipeline #salesmanagerforhire Having run and att

Is your team part of the other ten percent – or do you need help with that? #salesperformance #salesstrategy #salesmanagement #salesleadership #coaches #businessdevelopment #sales #bdm #salestraining #salestips #selling #winning #prospecting #salespeople #pipeline Studies have shown that 90 percent of seasoned “sales professionals” do not know how to ask good questions or are afraid to ask them. That’s a staggering number: 9 out of 10….! If, however, you learn how to ask goo